If you and Medieval Times fail to resolve a dispute by informal negotiation or in small claims court, the dispute shall be resolved by binding arbitration before a neutral arbitrator whose decision will be final except for a limited right of appeal under the U.S.You may instead litigate a dispute in small claims court if the dispute meets the requirements to be heard in small claims court, whether or not you negotiated informally first. After that sixty (60) day period and not before, you or we may commence an arbitration proceeding. You and Medieval Times will attempt to resolve a dispute through informal negotiation within sixty (60) days from the date the notice of Dispute is sent. We will contact you at your contact information on file with Medieval Times. For any Dispute, you and we agree that before taking any formal action to initiate arbitration or a small claims suit we will contact the other in an attempt to resolve the Dispute. You will contact us at 5020 Riverside Drive, Suite 400 Irving, TX 75039 provide a brief, written description of the Dispute and your contact information. Initial Dispute Resolution Requirement.Most disputes can be resolved without resort to arbitration or small claims court.Unless otherwise prohibited by federal or state law or regulation, any arbitration, and any award issued in an arbitration, shall be kept confidential, except to the extent necessary to seek court intervention (such as to enforce an award). YOU AND WE UNDERSTAND THAT WE ARE BOTH WAIVING OUR RIGHTS TO GO TO COURT (OTHER THAN SMALL CLAIMS COURT, AS PROVIDED BELOW), TO PRESENT OUR CLAIMS TO A JURY AND TO HAVE CLAIMS RESOLVED BY A JURY TRIAL, AND ALSO THAT JUDICIAL APPEAL RIGHTS, IF ANY, ARE MORE LIMITED IN ARBITRATION THAN THEY WOULD BE IN COURT. Disputes subject to arbitration pursuant to this agreement include, but are not limited to, any dispute, action, or other controversy, whether based on past, present, or future events, between you and us concerning Medieval Times events, attendance at our castles, or this Agreement. Binding Arbitration: To the fullest extent permitted by applicable law and except for small claims, you and Medieval Times agree to resolve any claims, demands, disagreements, or disputes between us whether based in contract, tort, statute or otherwise arising from or related to these Terms or our relationship, including advertising and other communications between you and Medieval Times, Medieval Times’ Goods or Services except disputes relating to the ownership or enforcement of intellectual property rights, (a “Dispute”) by binding arbitration, unless you and we agree otherwise.
Dispute Resolution – Arbitration Agreement and Class Action Waiver.YOU MAY NOT ORDER OR OBTAIN GOODS OR SERVICES FROM MEDIEVAL TIMES IF YOU (A) DO NOT AGREE TO THESE MEDIEVAL TIMES TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH MEDIEVAL TIMES, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS SITE OR ANY OF THIS SITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS (SEE THE SECTION ENTITLED “DISPUTE RESOLUTION – ARBITRATION AND CLASS ACTION WAIVER” BELOW).īY USING THE MEDIEVAL TIMES SITES, PLACING AN ORDER FOR MEDIEVAL TIMES TICKETS OR OTHER GOODS OR SERVICES, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. In the event of a conflict between these Medieval Times Terms and any signed contract between you and Medieval Times, or its affiliates, the signed contract shall control to the extent of such conflict. and its affiliates (collectively, “Medieval Times” or “we” or “us”) and the goods (including admission tickets), content, services data, software, and tools accessed or sold through Medieval Times’s websites (the “Sites”), at Medieval Times events, or at Medieval Times’s physical locations (collectively the “Services”). These General Terms and Conditions of Service (“Terms”) apply to the websites owned, operated, and maintained by or on behalf of Medieval Times USA, Inc. ADDITIONAL TERMS MAY APPLY TO YOUR ATTENDANCE AT A MEDIEVAL TIMES CASTLE OR PARTICIPATION IN ANY EVENT. PLEASE READ THESE MEDIEVAL TIMES TERMS CAREFULLY. THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU.
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